Custom & Wholesale Polishing & Cleaning ClothsCustom & Wholesale

QULA RESOURCES / FAQ

Clear questions.
Practical answers.

Find answers about treated silver polishing, microfiber cleaning, customization and wholesale enquiries.

19 questions

Products & MaterialsWhat material are QULA cloths made from?

All QULA cloths use microfiber. Microfiber identifies the material; the treatment and intended application determine whether a cloth is for polishing or ordinary cleaning. Fiber blend, fabric weight and construction are confirmed for the selected specification.

Products & MaterialsDoes the QULA silver polishing cloth remove tarnish?

Yes. QULA silver polishing cloths contain added polishing treatment to remove dark tarnish from silver jewelry and restore shine. This function belongs to the treated polishing cloth, not every microfiber cleaning cloth.

Use & CareCan the same cloth be used on jewelry, lenses and screens?

Do not use treated silver polishing cloths as lens or screen cloths. Keep ordinary microfiber cleaning cloths separate, and follow the object or device maker’s instructions for the exact surface.

Use & CareCan I wash a treated silver polishing cloth?

Do not apply a general microfiber washing routine to a treated polishing cloth. Confirm the written washing and replacement instructions for the exact supplied product before use or printing your care card.

Products & MaterialsIs it suitable for gold, plating, gemstones and watches?

Silver tarnish-removal performance does not establish compatibility with every other material. Identify the metal, plating, coating, stones and finish, and obtain approval for the particular item before use.

Products & MaterialsWhat is the difference between a watch cleaning cloth and a watch polishing cloth?

Start with the intended function. Cleaning focuses on routine surface care; the word polishing does not by itself establish abrasive or chemical treatment. For a watch, identify the metal, coating and finish and confirm the exact cloth specification. Silver tarnish-removal treatment is not automatically suitable for watches.

Explore watch cloth requirements →
Products & MaterialsWhere should I look for lens cleaning cloths?

Find lens cloths in the Eyeglass & Lens Cleaning Cloths collection, alongside eyewear and camera-lens enquiries. Confirm optical-coating compatibility for the intended lens. Do not substitute a treated silver polishing cloth.

Browse eyeglass & lens cloths →
Products & MaterialsAre lens cloths and screen cloths the same product?

Both collections use microfiber, but the material alone does not establish an identical finished specification. Choose by the surface, coating, cloth cleanliness and the device maker’s instructions. Optical and screen applications have separate website entries.

Browse screen cloths →
Use & CareDoes a polishing cloth remove scratches?

Removing silver tarnish and restoring shine does not establish scratch removal. Do not promise or assume scratch repair. Identify the item and finish before considering any polishing process.

Read the scratches guide →
Use & CareHow should I care for an ordinary microfiber cleaning cloth?

Follow the care instructions for the exact finished cloth, including any printing. Keep it separate from treated polishing cloths and from contamination that could transfer to a delicate surface.

Read the microfiber washing guide →
Logo & CustomizationCan I customize a logo and packaging?

Include your logo artwork, print position, desired size and packaging format in the enquiry. Available options, minimum quantities and the finished appearance are confirmed with specification and sample review.

Logo & CustomizationCan I request a different size, edge or fold?

Include your preferred dimensions, units, edge finish and fold in the enquiry. Availability, tolerances and the finished appearance are confirmed for the selected specification and sample.

Logo & CustomizationWhat artwork should I prepare?

Provide artwork you are entitled to use, preferably a vector logo, together with colour references, print position and the desired packaging layout. Confirm a proof before production.

Download the artwork checklist →
Samples & OrdersWhat are the MOQ, price and lead time?

These depend on the selected cloth, printing, packaging, quantity and destination. Provide your estimated quantity and required date for a written quotation. Sample fees and delivery costs are confirmed separately.

Samples & OrdersWhat should I check in a sample?

Check the approved application, microfiber specification, treatment, dimensions, artwork, packaging and care wording. Record the agreed test method and acceptance criteria. Sample availability, charges and timing are confirmed separately.

Plan a sample enquiry →
Samples & OrdersHow do I send an enquiry?

The order page generates a downloadable enquiry brief locally. It does not send an email or place an order. Share the file through your existing QULA contact.

Prepare an enquiry brief →
Packaging & DeliveryCan the cloth be supplied with branded packaging and a care card?

Describe the packaging format, fold, branding and care-card requirements in your enquiry. Pack options, minimum quantities and product-specific instructions need confirmation with the sample and quotation.

Read the packaging guide →
Packaging & DeliveryWhat delivery information should I include?

Provide the destination, estimated quantity, preferred packaging and target arrival date. Shipping arrangements, costs and the final schedule are agreed separately; this website does not display a fixed delivery promise.

Samples & OrdersWhere can I find the factory video and supporting documents?

Watch the QULA factory overview in Resources → Video or on the company Profile. Certificate and Cases pages are prepared, but their supporting documents and customer stories have not yet been published.

Watch the factory overview →

Need advice for a particular surface or order? Include the exact item, specification and quantity in your enquiry.

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